Skip to content "Their versatility is outstanding; they support us with admin (the job our staff finds boring), IT, and design work."
In 2022, Youth Football Scotland partnered with OBI Services to enhance their operations. They aimed to streamline administrative tasks and manage IT responsibilities efficiently. Additionally, the organization wanted to expand their media content creation. To achieve these goals, they sought a partner with reliable and diverse skills. OBI Services provided flexible support across administrative, creative, and technical areas. This collaboration helped Youth Football Scotland achieve their objectives effectively.
Since July 2022, OBI Services has played a crucial role as an extension of the client's internal team. They provide efficient back-office support, high-quality design assets, and timely project execution. This collaboration has been praised for its versatility and reliability. It is also noted for being cost-effective. The client rated OBI Services with a perfect score of 5.0 for quality. They also received a 5.0 for their willingness to refer.
Youth Football Scotland sought to enhance its operational capacity and boost creative output. It aimed to achieve this without placing undue strain on its small in-house team. Key objectives included:
• Managing repetitive administrative and data entry tasks.
• Creating consistent and engaging media content, including posters and promotional graphics.
• Providing IT and technical support for internal processes.
• Improving workflow visibility and efficiency through structured task management.
Before collaborating with OBI Services, Youth Football Scotland encountered several operational challenges. These challenges are common among small creative teams.
Key challenges included:
• Limited manpower for administrative work and media design.
• Inconsistent turnaround times due to fluctuating workloads.
• Lack of weekend availability for urgent content updates.
• Organizations must a partner who is cost-effective and flexible. This partner should manage diverse tasks, including data handling and creative design. It is crucial that they maintain high-quality standards throughout.
OBI Services created a versatile back-office outsourcing model for Youth Football Scotland. This model was specifically crafted to meet their unique requirements.
The approach emphasized:
• A versatile team of 6–10 specialists will be assigned. They are skilled in administration, IT, and graphic design.
• Using Nifty Project Management for transparent task tracking and collaboration.
• Structuring workflows with milestones and Kanban boards to maintain visibility.
• Delivering cost-efficient support that maximized output per working hour.
The OBI Services team offered continuous support in various functions. They adapted to the organization's changing monthly briefs.
Core responsibilities included:
• Administrative support: Managing data input, reports, and documentation.
• Graphic design: Producing posters, event visuals, and digital content for football coverage.
• IT support: Handling back-end processes and technical maintenance tasks.
• Project management: Utilizing Nifty’s collaborative tools to track progress, milestones, and delivery schedules.
The OBI Services team consistently met project deadlines. They demonstrated flexibility throughout each project. They maintained close communication with the client through email and messaging platforms.
Since 2022, OBI Services has consistently achieved measurable operational improvements. The company has also realized creative efficiency gains.
Key Results:
• Improved Productivity: Increased administrative task completion rates and reduced internal workload.
• Enhanced Media Output: Consistent production of high-quality posters is essential. It enhances brand visibility. Additionally, creating media assets supports this goal.
• Reliable Delivery: Timely task execution and clear reporting through Nifty’s workflow system.
• Versatile Support: A single team can manage diverse functions, ranging from IT support to graphic design.
Youth Football Scotland commended OBI Services for their versatility and reliability. They highlighted the team's cost-effectiveness and ability to deliver exceptional value. OBI Services consistently provided quality outcomes, even with diverse and open-ended project briefs.
For media organizations like Youth Football Scotland, operational efficiency is crucial. It directly affects creative productivity and audience engagement. Handling both administrative and creative tasks internally can slow down delivery. This internal management can also limit the amount of content produced.
Youth Football Scotland partnered with OBI Services to enhance their operations. This partnership provided them with a versatile support team. The team handles administrative, IT, and design tasks. As a result, Youth Football Scotland's internal staff could concentrate more on storytelling and community engagement. This collaboration illustrates how strategic back-office outsourcing can benefit small media organizations. It enables them to scale and achieve creative excellence without increasing operational costs.
Sports & Media
5.0
Overall Score