Sales

A Sales Support Specialist performs administrative tasks to support the sales team and help them to gain and keep customers. When sales people don’t perform at their best, leaders often point fingers at sales compensation or strategy but these sorts of problems often stem from the company’s sales structure. Though it’s very important to craft a complex sales force structure that supports company growth, 9 out of 10 sales organizations are struggling to find the sales structure that best suits their particular needs.

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      Improving Sales Department

      The effort to improve a sales and marketing department is ongoing. However, it begins with an understanding of the role of each service so that a business can establish clear and reasonable goals.

      From there, the development of each department depends on the identification of the right tactics, which vary based on how a business prefers to interact with its customers.

      Along the way, technology can help organize the process and make it more efficient. It can also play a role in improving information sharing between the two departments, which may help each reach their shared goals of more sales and a thriving business.

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      Sales Techniques

      Limiting the opportunity. The idea of a “limited-time offer” is common in retail, but creating a sense of scarcity is a tactic used in many industries. A limited opportunity may be limited by time (e.g. an offer good for this month only) or availability (e.g. the last pickup on the lot).

      Focusing on pain points. An effective salesperson can frame the benefits of a product or service regarding the needs of a client. This means understanding the day-to-day challenges a client faces and focusing on how a product can solve those issues. An emphasis on pain points can also help build a relationship by showing a salesperson’s interest in a customer’s problem.

      Making the assumptive close. The assumptive close is a sales technique that changes a request for a “yes” into a “no.” For instance, rather than asking, “Do you want to try this service?”, a salesperson may instead ask, “When would you like us to schedule the installation?”

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      Sales Responsibilities

      Follow up. A key sales function is following up with the leads generated by a marketing department. Successful businesses usually develop a structured handoff process so that each marketing-qualified lead receives appropriate and timely follow-up from a sales team member. Relationship building. The era of the “hard sell” continues to fade. Modern sales focus on relationship building to help create trust between a buyer and seller. Effective salespersons can understand the needs of the buyer and develop a persuasive—but not pushy—message to help differentiate the company’s product.

      Closing. Most salespersons are judged by their ability to turn leads into customers. While some may envision a face-to-face meeting and handshake as the close of a sale, many businesses also close sales online or over the phone. This can broaden the responsibilities of closing a sale to more employees. Retention. Sales and marketing have responsibility for improving client retention. By checking in with an existing client, a sales team member can help demonstrate an interest in long-term client success, not just a one-time sale. The ongoing effort to build strong relationships can help improve retention and lead to “upsells”—additional sales beyond the initial purchase.

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    Why Choose OBI Services?

    OBI Services team has assisted several businesses worldwide. As a distinguished data entry service provider, we ensure reliable and accurate data entry services.
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    A Combined 20 Years of Experience

    With a combined 20 years of experience in this field, we assure you that our team will only give nothing but the best in all our services.
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    • We can provide the staff you need for this task and we ourselves will manage them. May it be from 1 staff or to a 100, we will surely deliver.
    • We have softwares and devices for each service, rest assured that we are capable of any service you request.
    • All you need to do is send us the details for the task you need to be worked on, explain additional instructions, and wait for results.

    QUALITY

    Data are carefully evaluated based on your requirements, and undergoes a control check before sending.
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    AVAILABLE

    Final output is delivered within the specified timeline.
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    FLEXIBLE

    OBI Services is flexible in what you need. You tell us your requested task and we will work on ways that can accommodate them. You can change tasks and services anytime and we ensure to cater them all.
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    RELIABLE

    Flexibility is also about volume. Do you only need 1 staff or 100? No worries, as OBI Services is the leading outsource provider, rest assured we can cater to all your needs.
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    SUPPORT

    You can be at ease with our 24/7 Customer Support.
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    WORTH IT

    Each task is being priced by the amount of time and difficulty it requires.
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    OBI Services, your go-to Data Entry Outsource Provider

    We offer affordable prices and also Performance-Based Pays while ensuring you get your money’s worth. With our guaranteed quality services, OBI Services is your go-to Data Entry Outsource Provider.

    What are you waiting for?

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    Toll-Free: +1 (888) 219-8817