February is a time for celebration, not just of love but of dedication, passion, and unwavering excellence. At OBI Services, we believe in recognizing the hard work of our skilled professionals and top-performing agents whose performance enhances our business operations. These agents set the standard for success in both customer service and client satisfaction.
In our Vintage Valentine Monthly Awarding, we honor the outstanding performers of December 2024 and January 2025, those who have gone above and beyond, delivering exceptional results and contributing meaningfully to our business processes and to the growth and success of our company.
This event is more than just an awards ceremony; it’s a tribute to those who make a difference every day. As we embrace the elegance and timeless charm of the past, we celebrate the dedication and achievements that will shape our future.
December 2024: A Season of Success
The final month of the year is always a time for reflection, and December 2024 was nothing short of spectacular. Our top agents displayed resilience and determination, closing the year on a high note with impressive performances that strengthened our business process outsourcing services.
Recognizing the Best in Team NVA
Leading the pack with exceptional results and outstanding customer experience and client engagement were Hanna, Lorna, and Ram, three agents whose unwavering commitment to excellence has set them apart. Their ability to provide seamless, personalized client experiences has been truly remarkable, consistently exceeding expectations and fostering strong relationships.
Their professionalism and sharp problem-solving skills have driven success and strengthened the team’s contribution to overall business goals. Through their dedication, professionalism, and keen problem-solving skills, they have not only contributed to the team's success but have also reinforced a standard of excellence that continues to inspire their peers.
Celebrating Team Gold’s Achievers
For Team Gold, Fella Jezz, Joffe, and Rey led the way, consistently demonstrating expertise and dedication that define excellence in customer service and an outstanding work ethic. Their relentless drive and determination have been instrumental in maintaining high standards and delivering top-tier service.
Through their unwavering commitment, they have set a strong example, inspiring their peers and reinforcing the team's reputation for excellence. Their ability to navigate challenges with professionalism and efficiency has not only contributed to the team's success but has also ensured a seamless and high-quality experience for clients.
Their focus on delivering high-quality outcomes aligned with OBI’s business operations and consistently inspired their peers to strive for better. Their professionalism ensured a top-tier customer experience and reinforced OBI’s reputation for outstanding outsourcing services.
January 2025: A Strong Start to a New Year
The start of a new year brings new challenges, but our January 2025 top agents proved that they were ready to embrace them head-on. With unmatched dedication and consistency, these individuals set the tone for what promises to be another year of excellence.
January’s Best in Team Gold
Kicking off the year with an exceptional performance, Mark Andre, Jelyn, and Marnel set the bar high with their dedication, professionalism, and expertise. Demonstrating strong leadership and a commitment to delivering top-notch service, they have played a vital role in ensuring success and efficiency within their team.
Their hard work and perseverance have not only contributed to outstanding results but have also inspired those around them to uphold the same level of excellence. Through their efforts, they have established a strong foundation for a productive and successful year ahead.
Shining Stars in Team NVA
Meanwhile, Hanna Lynn, Ram Ruel, and Roel continued to raise the bar for customer satisfaction and efficiency. Their unwavering dedication and keen attention to detail ensured that every client interaction was handled with precision, professionalism, and a commitment to excellence.
Through their efforts, they have strengthened trust and reliability, setting a remarkable standard for service quality and reinforcing the team's reputation for outstanding customer care.
Celebrating Excellence: GRT December 2024 & January 2025 Top Agents
At OBI Services, we take great pride in recognizing the dedication and outstanding achievements of our top-performing agents. As we embrace the Vintage Valentine theme this February, we look back at the exceptional performances of our GRT agents for December 2024 and January 2025.
These individuals have displayed remarkable commitment, leadership, and excellence, setting high standards in conference, ownership, and contact categories.
Top-Rated Agents of December 2024 & January 2025
In December 2024, Patrick stood out as the top-rated agent, earning an impressive 3.88 scorecard and an overall average performance of 101.01%. His consistency and reliability set a remarkable standard within the team, proving that dedication leads to excellence.
GRT Team 1- Top Performers
In December, Christine led with a 4.73 scorecard and an overall average of 104.23%, followed closely by Sherwin, who secured a 4.65 scorecard with a 99.75% average, while Ryan completed the list with a 4.0 scorecard and a 103.82% overall average.
GRT Team 2- Top Performers
For December, Manilyn led the category with a 4.73 scorecard and an impressive 107.58% overall average. Adelphe followed with a 4.0 scorecard and 108.24% performance, while Claire secured her spot with a 3.85 scorecard and a 104.39% overall average.
GRT Team 3- Top Performers
Client communication plays a crucial role in success, and in December, Lovelyn dominated with a perfect 5.0 scorecard and an overall average of 107.43%. Erica followed closely with a 4.88 scorecard and a 103.47% average, while Alfe completed the list with a 4.75 scorecard and a 101.69% overall performance.
For January, Lovelyn once again proved her excellence, securing a 5.0 scorecard and an impressive 107.98% performance. Erica maintained her strong momentum with a 4.88 scorecard and an outstanding 110.10% average, while Maricel earned her spot among the best with a 4.75 scorecard and a 105.49% performance.
A Special Recognition for Reymond
Dedication and hard work are the foundation of success, and Reymond has exemplified both throughout his time with OBI Services. His unwavering commitment, reliability, and excellence in service have made a significant impact on the team.
As a token of appreciation, Reymond was honored for his outstanding dedication and continued efforts in going above and beyond his role. His contributions have not only helped the company grow but have also inspired his colleagues to strive for excellence.
We extend our deepest gratitude for his passion and perseverance, which have made a lasting impression on both clients and team members.
Recognizing Hard Work and Dedication
At OBI Services, we believe that success is built not just on numbers but on dedication, teamwork, and the passion to excel. This Vintage Valentine celebration is a moment to acknowledge the individuals whose hard work has propelled us forward.
Their achievements remind us that greatness isn’t achieved overnight, it is the result of consistency, determination, and an unwavering commitment to excellence. Every agent honored in this awarding has gone the extra mile to ensure that OBI Services continues to deliver outstanding results.
As we move forward into 2025, let’s take inspiration from our top performers and strive for even greater success. Their dedication proves that excellence is not just an expectation, it’s a way of life.
Congratulations to all our awardees, and may we continue to rise, achieve, and celebrate every victory together.
Here’s to another month of success, growth, and excellence!
Happy Vintage Valentine’s, OBI Family! 💖