Frequently Asked Questions

Get to know us more and know how we can help you.

Got a question? We're here to answer!

Email us at inquiry@obi.services

Frequently Asked Questions

Get to know us more and know how we can help you.

Got a question? We're here to answer!

Email us at inquiry@obi.services

  • How do I start?

    Please fill out the form on our Pricing Page and proceed with payment. If you have any questions, please message us, and we would be glad to answer any questions you may have. 

  • What are your payment terms?

    At OBI Services, we only require one-month advance payment. We accept a commission-based, pay-per task or hourly rate payment structures.  

  • Why is your rate so affordable?

    OBI Services can lower the rates since we are strategically located in the Philippines, where the employee minimum rate is affordable. The area has a pool of untapped talented individuals.  

  • How does a pay-per-task work?

    This applies to Data Entry work. We will only charge you for every task that has been completed.

    Eg. Copy and Paste data from a website to a spreadsheet. We can consider it as one task and you only pay per task completed.

    The price will be discussed before starting the project. Price will vary and will be based on the time spent per task.

  • When will the operation start?

    For Lead Generation Services, as soon as we receive the payment, it will usually take 1 to 2 weeks before the operation starts.  

  • Can I cancel anytime?

    Yes, you can. Just give at least 10-days notice before the cancellation date.  

  • Do you allow refunds?

    Yes, as long as the operation has not started. We will deduct any cost that was incurred during the setup such as hiring and system setup. OBI Services is committed to satisfying our clients. In cases where we can’t and operation has already started, just give us at least 10 days' notice and a refund will be prorated.  

  • What is the meaning of OBI?

    OBI started back in Oct of 2017 as a corporation in the Philippines with the name Orange Bamboo Inc. The company then rebranded and now has a new business name in the Philippines and an LLC business in the US as OBI Services.