Welcome to our FAQ section! We know that you may have questions about our products or services, and we're here to provide you with the answers.
Whether you're a potential customer, a new customer, or an existing one, we want to ensure that you have all the information you need to make informed decisions.
In this section, you'll find answers to some of the most commonly asked questions about our company and our wide range of offerings. Please don't hesitate to get in touch with us if you can't find your question's answer here. We're always happy to help.
Our company offers Outbound Telemarketing Services (Lead Generation, Appointment Setting, Survey Calling), Team VA, Data Entry, Tech Support, Virtual Assistant, SuiteDash Support, Survey Calling, and Appointment Setting.
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We specialize in providing outbound lead generation services for a variety of industries, including medicare, software, and manufacturing companies. Our team of experienced professionals uses a combination of market research, data analysis, and targeted outreach to identify and connect with potential leads.
At OBI Services, we only require a one-month advance payment. We accept commission-based, pay-per-task, or hourly rate payment structures.
This applies to Data Entry work. We will only charge you for every task that has been completed.
E.g., copy-pasting data from a website to a spreadsheet. We can consider it one task, and you only pay per task completed.
The price will be discussed before starting the project. Price will vary and will be based on the time spent per task.
Team Virtual Assistant (VA) is OBI Services' new servi ce offering for customers globally. They are a team consisting of skilled "staff" that are experts in different fields. OBI Team VA features data entry, content writing, SaaS, technical support, etc.
We also have outbound lead generation, appointment setting, and survey calling if you avail of our Outbound Phone Support Add-on.
Yes, you can. Just give at least 10-day notice before the cancellation date.
OBI Services Outbound Telemarketers contact leads via phone to promote products or services of companies to generate more sales and profits. We offer services for Outbound Telemarketing such as Appointment Setting, Cold Calling and Survey Calling.
OBI started in October 2017 as a corporation in the Philippines with the name Orange Bamboo Inc. The company then rebranded and now has a new business name in the Philippines and an LLC business in the US as OBI Services.
Our outbound telemarketing offers services such as Lead Generation, Appointment Setting, and Survey Calling.
First, choose what service you need, we have Telemarketing Services (Lead Generation, Appointment Setting, Survey Calling), Data Entry, SaaS Support, Virtual Assistant, SuiteDash Support, and our new service offering, Team VA. Purc hase the plan that fits your needs and proceed to checkout.
After a successful checkout, you will receive an email for the Client Portal activation.
If you have any questions, please message us, and we will gladly answer any questions.
OBI Services is a Philippine-based company. Hence we can offer a much lower rate than our US and UK counterparts. In addition, the area has a pool of untapped talented individuals.
For Telemarketing or Outbound Lead Generation Services, as soon as we receive the payment, it will usually take 2 to 3 weeks before the operation starts.
The operation starts after payment for other Services, such as Data Entry, SuiteDash Support, and Team VA. Once you have activated your Client Portal, you can now send your ticket for the tasks you need us to do.
Yes, as long as the operation has not started. We will deduct any cost that was incurred during the setup, such as hiring and system setup. Our company is committed to satisfying our clients. In cases where we can't, and the operation has already started, give us at least 10-day notice, and a refund will be prorated.
OBI Services uses telemarketing and cold-calling methods for generating leads. We use lists of leads or potential customers and make calls to introduce our client's products or services and gather information about the potential customer's needs and interests.
The goal is to generate interest and gather leads information for follow-up. Our sales team is well-trained and requires a clear script and a good leads list. Our company also complies with regulations such as the National Do Not Call Registry and the Telephone Consumer Protection Act (TCPA) to avoid legal issues.
We understand that the requirements of a project can evolve over time and we have the resources to adapt to those needs. Our team is highly skilled and flexible to adjust the resources as per the requirement. *Our team is always willing to learn new software and technologies if needed to ensure that we are providing the most effective solution for your project.
*This depends on the software, we might use your credits for learning the software.
We hope that you have found this FAQ page helpful. If you have further questions or concerns, please don't hesitate to reach out.
Our goal is to give the best service possible and help you succeed by providing qualified leads, an outbound lead generation strategy, a marketing strategy, and captivating the desired target market.
We understand that every business is unique, and we would be happy to work with you to tailor a solution that fits your needs.
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