Our Clients Say We're a Top-Notch Call Center Outsourcing Provider

OBI Services maintains the highest quality, accuracy, and reliability standards to help your business succeed. With affordable and flexible rates but with high-quality service, our team of qualified professionals is passionate about delivering incredible results and having a positive and long-term impact on your business.

OBI Services One of the Top Outsourcing Call Center Companies

Hear what our clients say about our company.

Technical Support

OBI Services will help you find solutions to your business problems and get you the support you need. Our experts will help you understand how to use the software you have, identify your needs, and provide solutions that are tailored to your specific requirements.

Software Support

Your software account will be set up and maintained by our team. Hire a dedicated OBI Services expert team to handle and manage your client portal. We understand that you want to have the right technology for your business, which is why we offer a wide range of solutions and services that work with any type of business.

Lead Generation

Save your time and money on advertising. Outsource Lead Generation with OBI Services. We can help you get more leads and get more appointments . We have a proven track record of success for our clients across all industries and verticals.

Customer Support

OBI Services understands that providing excellent customer service is one of the most effective ways to increase customer engagement. We are committed to delivering a world-class experience for our clients and partners by being responsive, innovative, and responsive to changing business conditions. requirements. OBI Services has an established reputation as a leading provider of customer support to a wide range of industries. Our range of products and services has enabled us to develop an extensive network of partners globally.

WALL OF TRUST

What Our Clients Are Saying?

Our team and the call center agents are dedicated professionals who have a passion for helping businesses succeed. We work together to provide the best customer experience possible, whether it’s providing quality IT services, assisting your needs through voice calls, or building custom solutions that fit your unique business needs. 

Our Clients and Partners

We Helped Many Companies to Shine

In the world of business, we believe in delivering value-based results for our clients. We believe in taking ownership and accountability for projects. We are well-organized, passionate, driven, and highly skilled professionals.

Why Choose Us?

One of the world's leaders in outbound call center companies and customer service is OBI Services. We have a single goal and are a company with many different perspectives. Companies need to understand their customers more than just talk to them, and that's what we believe.

  • top outsourcing call center companies Top notch customer service
    top-notch customer service

    OBI Services is committed to providing top-notch customer service. Our goal is to assist you with your company's success. Whether you need help with your marketing, accounting, website design, real estate marketing, or anything else, we’re here to help. We’ll work with you to find solutions that work for you and your business.

  • Customer experience
    Customer Experience

    We believe that customer experience is the most important thing in any business and that customers can be more than just numbers. The power of people to drive better results is something we believe in, and we all have something to learn from each other. One caring interaction at a time is all that is needed to help people.

  • top outsourcing call center companies Great Experience
    Great Experience

    OBI infuses innovation, insights, and operational excellence to make every experience great for your customers and your business. Our creativity and determination are firmly rooted for success, yet flexible enough to overcome adversity. We bend, not break!

  • top outsourcing call center companies Exceptional Support
    Exceptional Support

    Everyone is important, and every interaction is consequential. We serve with thought and heart, owning every moment, working quickly and effectively to make things better because of our "others first" mentality. Providing exceptional support for growing clients' businesses is what our organization is all about. Great experiences don't happen by chance; they are the result of inspired thinking and design that transforms the mundane into something unforgettable.

  • top outsourcing call center companies Leader in Innovation
    Leader in Innovation

    OBI Services brings innovation, insights, and operational excellence to make every experience great for your customers and your company. Our determination is to overcome adversity, and our creativity is firmly focused on success. We understand that your company is unique. We work closely with you to determine the best solution for your company, and we are committed to helping you grow and prosper.

  • top outsourcing call center companies Team of Professionals
    Team of Professionals

    Our professional services and call center agents are designed to meet the needs of small-to medium-sized companies. Our clients can receive expert advice and support from our team, without the high costs associated with larger organizations. Our call centers are available 24/7 to respond to your calls and inquiries. From the second you dial, in to when your issue is resolved, we’re with you every step of the way. Our call center agent is at your service to accept your calls. Whether you call us through various channels from a mobile, landline, or via our online chat support, you will be greeted by friendly and knowledgeable agents ready to assist you. Your satisfaction is important to us.

top outsourcing call center companies the most effective business solution

The Most Effective Business Solution for Customer Satisfaction

OBI Services is one of the top Call Centers Outsourcing companies and Customer Service providers in the Philippines. We aim to provide our clients with the best business and call center solutions to help them optimize their business processes.

Customer service solutions are our primary service. OBI is a global leader in BPO, offering high-quality services in a list of industries, including digital marketing and telemarketing services, financial services, eCommerce, professional, social media, and communications, and call center for the hospitality and healthcare industries.

 

A Comprehensive and Inclusive Experience

With over 20 years of experience in delivering best-in-class outsourcing services in any location around the world, OBI Services possesses broad-based experience across a wide range of industry sectors, which makes us an ideal choice for offshore outsourcing. It's a fundamental element of several important activities of a business, from customer service to marketing strategies to decision-making.

We’ve spent months training our call center agents and support teams to deliver clear customer service. If you have a question about a product, service, or anything else, we provide customer assistance in a wide array of resources so that customers can get their requests solved to their satisfaction, regardless of whether it's on the phone or in an email. We offer a variety of customer support services, including financial services, administrative tasks, healthcare, software consulting, appointment setting, surveys, etc. In addition, we also offer many different services, whether it's for residential, commercial, or industrial use. We are dedicated to providing high-quality, cost-effective services that meet your expectations.

Contribute to Faster Growth, Productivity, and Lower Costs 

 We will provide the requested output simultaneously as well as within a particular period when you join us. If you outsource Product Support or Services with OBI Services, you can escape the risk of exhaustion, get back your energy and precious time, and spend it on your core business operations, contributing to faster growth. We have the experience and knowledge to deliver the highest quality of service. We provide you with a unique service, so you can focus on your core business.

It is possible to decrease the costs by outsourcing to us. In-house hiring can add enormous operational costs in terms of the hiring system; renting or purchasing more office space; hiring skilled workers for taking calls or setting appointments for potential clients; implementing new technology; bonus charges; and many other unanticipated expenses. If you outsource the OBI Services team and call center agents, you will be able to make informed decisions, improve functional proficiency, and, above all, save allocations.

We are Unstoppable!

QUICK AND RELIABLE SERVICES

Our team of specialists is well trained and highly experienced in providing fast and accurate solutions to clients around the world. Our call center agents will listen to your concerns and resolve them quickly. We will be reporting and updating you about the current progress of the tasks. You can build an outsourcing staff in the Philippines with our thousands of call center agents together with the products and software support even if you only require one role or level of specialization. In addition to a global network of local resources, we also leverage technology to deliver fast and accurate quality services at a lower cost. This allows us to pass on savings to our clients, enabling them to focus on what they do best. We are proud to be recognized as one of the fastest-growing call center outsourcing services in the Philippines.

We provide top-notch customer service and support to our clients. Our call center agents can handle any type of inquiry you have regarding our products and services. Our qualified call center agents will provide you with prompt service and help you with your queries. We are always happy to help our customers or send an email to inquiry@obi.services. Contact us to receive the best possible customer service experience.

COMPETITIVENESS AND BUSINESS GROWTH

A better company decision is made with accurate service. Doing phone calls for leads, products, and software support is much more than one task; it includes a lot of tasks performed in different business operations. Business growth and competitiveness can be achieved using our accurate service and project management for better business relationships. We understand that being a successful business owner means having a reliable business partner or industry expert who supports you all the way. That’s why we always try to deliver the best support and services to our clients.

We understand the value of your business and are committed to providing you with the most accurate customer service. You can rely on us to provide you with the best service, which will help you to make better decisions. We are here to assist you with your questions and concerns regarding your business.

ADVANCED TOOLS AND TECHNOLOGY

We accurately analyze business requirements and streamline the management platforms of clients, creating long-term value. More time is given to take care of your business since we will handle all management tasks needed for your business. We offer competent business management solutions through advanced tools and technology.

Our team consists of experienced developers who specialize in building the best software applications. With our services, you can increase your revenue and profit. Our expertise covers all fields of software development, website designing, supported software setup and maintenance, and software integration.

DEDICATED & PROVEN TEAM OF EXPERTS WITH QUALITY SERVICES

Our thoroughly selected team of specialists and call center agents, including agents who work remotely, are highly-skilled professionals that have the experience to manage industry-specific product management needs. We pride ourselves on working closely with clients and are willing to go above and beyond for clients to ensure their specific needs are met. We work closely with our clients and aim to build a long-term partnership with them, providing the best possible service to meet your expectations.

We are dedicated to understanding and exceeding your business objectives by delivering innovative solutions and service technology to support your business requirements. The success of our services is very important to us, and we are always looking for ways to improve and enhance our services. We are committed to continually developing new and exciting technologies that will provide you with the best possible solution for your business. At OBI, we strive to continuously develop and refine our capabilities to deliver the highest quality services.

Our expert team from our contact center services company in the Philippines has the necessary infrastructure to provide a quality service for international clients. Our dedicated team of college-educated, English-speaking Filipinos is eager to work for you and improve your bottom line.

GLOBAL & SATISFIED CUSTOMERS

We serve a diverse range of clients, from startups and small companies to medium and large enterprises all over the world from our call center site in the Philippines. We assist you via calls or emails in connecting execution loops with delivery, as well as identifying patterns and paradigm shifts. Use cutting-edge analytics skills to support effective methodology and strategic decisions.

Our knowledge, abilities, and resources can make you more optimistic about the future of sales, happier customers, a larger market, and overall improved performance. The quality controls that we use to monitor our process are among the most stringent in the industry. We can address any type of product or service support requirement because we have daily experience with a wide range of services.

Security and Confidentiality

We ensure your software's confidentiality and your account's identity using advanced technology and strong security measures, which means it is safe and secure for your transactions.

All of our users have their accounts verified by a system that allows them to prove they are who they say they are. We take the privacy of our clients. Performing quality checks and reviewing data by validating the accuracy of the information, detecting errors or deficiencies, correcting any incompatibilities if possible, and checking the output.

AFFORDABLE & COST-EFFECTIVE OUTSOURCING SERVICES

Our company is a provider of affordable inbound and outbound services to a wide range of clients. You can either hire us per hour or staff depending on what tasks you need assistance with. We focus on helping businesses in emerging markets identify new market trends and develop effective strategies.

We have built an industry-leading team that delivers solutions for companies of any size. Our robust business model allows us to offer services at low costs, while still providing great support and results for our customers.

As a well-known customer care and service provider and an outbound call center outsourcing company, OBI Services strives to keep the quality of work and rates. Hundreds of our clients realized this after outsourcing the ideal task to our company. We believe in setting industry standards for growth and competitiveness on a constant and consistent basis whilst maintaining our high standards of customer service and product quality. We want to ensure that we provide the best possible learning experience for our customers.

RELIABLE TESTIMONIALS

Best Customer Service

We help our clients build experiences that inspire their customers to love their clients. Our process of transformation starts with a deep understanding of our client’s business and their customer experience. We take our time to get to know you, your culture, and your customer base. This ensures we are working from the ground up, creating the right solution for your business.

Once we have a clear picture of what it is you are looking for, we design a solution that delivers the results you need to grow your business. We are constantly innovating with a purpose-driven mechanism to improve customer relationships, so that our clients, their customers, and their products or services all benefit. With our call center agents that are available for your calls 24/7, we can assure you that we will handle your concerns and questions in the best way possible.

Leading the Way in Innovation

With our company's focus on training and skill development, our service team, sales team, and call center agents stay at the forefront of innovation, while our quality assurance team ensures high accuracy for every job. With an eye on client satisfaction, our call center agents are there to assist your calls with any concerns or questions you may have. Innovation is the key to our success, and we strive to provide our customers with the highest quality of service. Our team has the experience to design and build the most innovative solutions for your specific needs.

We have a wide range of services that we offer, such as data entry, data mining, web research, website content creation, software development, product, and technical support, making calls for leads and setting appointments, and more. We understand that every brand is unique, so we tailor our services to meet your specific needs. Whether you're looking for a full-service provider, a virtual assistant to handle calls for you, or just a few basic products, we have the right solution for you.

Quality and Excellent Service

As an excellent outsourcing service provider, OBI Services lives up to its name by putting up with your needs. We help our customers reduce labor costs, scale faster, find specialist skills, and enhance functional efficiencies by outsourcing products and services. We provide our customers with the best solution for their specific needs. We listen to your needs, understand them, and create a solution that’s right for you. We can do this because we have the skills, the technology, and the experience to help you succeed.

Retaining an in-house team will add to your overhead costs without adding value to your business. Outsourcing to the OBI Services team of experts for your company will allow you to focus and centers yourself on running the core values and goals of your business.

Effective Strategy Equals Quality Assurance

Look for a track record in your industry to ensure you won't get cheated. Our Quality Assurance performs a quality check to ensure the accuracy of our services. OBI Services' excellence in the field enables a thorough analysis of your business needs and current processes, enabling us to understand how to work with your business and formulate an effective strategy on how to tackle it. You can feel confident that our agents will do the job faster than other in-house agents because they’ve had more training and use sophisticated tools and advanced technology. We can develop strategies that will be a guide for your business solutions.

Our services team will help you understand the challenges that you face and work with you to find the best solutions for your business. Our team will work with you on your business objectives and the requirements needed to achieve them. This ensures that we are working on your business goals. You will be allowed to express your views on what you want from us. The development and implementation of your business solutions will be carried out in line with your requirements.

Call Center Services

  • Inbound Call Center Services
    Inbound Call Center Services

    We handle customer support for call answering and handling and typically involve the following tasks: receiving incoming calls from the public, internal customers, and customers of other companies. While assisting customers with their problems, we communicate with our clients to ensure that they are happy with the service we provide. We provide advice and support to help our clients improve their businesses. Good customer care service is critical to the success of any business.

  • Outbound call
    Outbound Call Center Services

    Our call center representatives will make outbound calls to customers on behalf of a company or client. Calls from the center may be for telemarketing, sales, fund-raising, contact list updating, surveys, or verification services. We have the best team of phone representatives in the industry. We are confident in our ability and skills to meet your expectations. Our customer service reps work hard every day to make sure you get the best service and value for your money. We know that you have options when it comes to choosing a phone rep. And we are confident that we are the best choice for your needs.