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OBI SERVICES IS AN ISO CERTIFIED ORGANIZATION
ISO 27001:2020
OBI Services has earned ISO 27001:2022 certification. This certification covers our IT and IT-enabled services. It includes Business Consulting, Technology Solutions, and Software Development. It also applies to Online Marketing and Business Outsourcing.
We prioritize information security as a trusted technology and outsourcing provider. Our strict security measures protect client data. This includes intellectual property, employee records, and financial details.
Our ISMS certification helps build client trust. It ensures our people, processes, and IT systems meet standardized risk management requirements. We use the AIAO-BAR framework. This certification demonstrates our approach to protecting confidential information and complying with international security standards.
Why We Chose ISO Certification
OBI Services is a global services provider that supports clients around the world. We manage millions of data entries every month and handle large-scale process outsourcing projects. Given our scale, maintaining consistent quality and security is crucial. We asked ourselves:
- How do we transform “good intentions” into measurable, reliable quality?
- How can our people and processes consistently meet the stringent expectations of the international outsourcing industry?
OBI Services expanded while maintaining a focus on excellence. We formalized a culture of quality and security to address scalability and complexity. Over eight months, we improved processes and accountability. This effort also led to efficiency gains and a culture of continuous improvement. We are ISO 27001:2022 certified. Every team member follows documented workflows. Dual-level reviews and optimized checklists support quality assurance. This ensures our projects meet international standards. Our structured approach allows us to deliver secure and high-quality services. We consistently earn the trust of clients worldwide.
ISO Quality Objectives at OBI Services
At OBI Services, we are committed to excellence, security, and customer satisfaction. Our ISO 27001:2022 certification shows this dedication. We have set clear objectives within our operations. This ensures consistency, reliability, and trust.
- Quality Attainment – Delivering exceptional accuracy and quality in every project.
- Turnaround Time Achievement – Meeting deadlines and client expectations with precision.
- 4-Hour Escalation Resolution at Management Level – Rapid issue resolution for seamless operations.
- Client Access to Error Reports – Providing full transparency through per-project or monthly reporting.
- System Uptime – Maintaining strong IT infrastructure and uninterrupted connectivity.
- Specialized Training Monthly – Equipping every employee with updated skills and knowledge.
- ISO-Compliant Risk Management Processes – Ensuring data security, compliance, and operational excellence.
- Complete Data Security – Protect employee details. Safeguard financial data. Secure intellectual property. Protect all entrusted client information.
- Less than 4% HR Attrition Rate – Building a stable, skilled, and motivated workforce.